Mission
Build the core operating system for a service business that can grow past the founder. You’ll tighten pricing, delivery, hiring, and management systems in a sequence that helps each part support the next.
Scale a service business or agency to 6–7 figures (operations, hiring, systems, pricing)
~12 hours · 5 courses
Course 1 · ~120 min
Set or revise pricing so each offer has clear margins, a target client profile, and a simple rule for when to raise rates or redesign packages.
Pricing determines whether growth actually creates profit. This comes first because hiring and systems only work if the business has enough margin to support them.
Course 2 · ~150 min
Document a repeatable delivery process with clear handoffs, checklists, and quality checks that reduce founder dependency.
Once pricing is healthy, you need a delivery model that can consistently produce results without constant firefighting. This creates the foundation for delegation and scale.
Course 3 · ~140 min
Create role scorecards, interview questions, and onboarding steps for the first key hires needed to offload execution.
A scalable business needs people in the right seats. This course comes after delivery systems so you know exactly what work to hire for and how to measure it.
Course 4 · ~130 min
Run a simple weekly operating system with meeting agendas, metrics, and decision rules that keep the team aligned.
Hiring without management systems creates chaos. This step helps the business operate through routines instead of constant founder intervention.
Course 5 · ~160 min
Define a repeatable pipeline with lead sources, qualification steps, follow-up rules, and capacity planning tied to revenue targets.
With pricing, delivery, and staffing in place, growth becomes a systems problem. This final course connects demand generation to the team’s actual capacity to fulfill it.